5 WAYS TO CELEBRATE YOUR CUSTOMERS AND EMPLOYEES ON CUSTOMER SERVICE WEEK.
Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers.
Entries by Julianna Nagy
BARE SHARES: FOCUSING ON CUSTOMER EXPERIENCE IS NO LONGER OPTIONAL
Ready or not, the customer experience (CX) game is on. No matter what size or industry you may play in, you are now competing based on the experience you provide to your customers.
TELL US WHAT #IMACUSTOMER MEANS TO YOU FOR A CHANCE TO WIN!
CX Day is October 1st! How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100! ‘CX Day celebrates the professionals and companies that make great customer experiences happen. It’s an opportunity to recognize great customer work, discover professional development opportunities, and strengthen professional networks. Join us!’
BARE SHARES: 8 BEST PRACTICES FOR YOUR OMNICHANNEL STRATEGY
Successful omnichannel strategies depend on consistent experiences across all interactions.
FOUR WAYS AI IMPROVES THE CUSTOMER EXPERIENCE IN RETAIL
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers.
MEJORAR EL SERVICIO AL CLIENTE EN LA INDUSTRIA DE AEROLÍNEAS
Los aviones han recorrido un largo camino desde que los hermanos Wright volaron por primera vez en Kitty Hawk. Sin embargo, a pesar de las ventajas de los viajes aéreos, el servicio al cliente es una de las áreas donde las aerolíneas dañan rápidamente su reputación.
IMPROVING CUSTOMER EXPERIENCE IN THE AIRLINE INDUSTRY
Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over.
WHAT’S THE SECRET? MYSTERY SHOPPING EXPLAINED.
Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line.
HOW TO CREATE A GREAT CUSTOMER EXPERIENCE STRATEGY
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy.