Tag Archive for: retail

On 15 March each year, World Consumer Day celebrates the power of the consumer and their role in the global marketplace. Established by the United Nations in 1983, World Consumer Day recognizes the importance of consumer rights and highlights their contribution to the economy. This day calls for increased public awareness of the rights and responsibilities of consumers, as well as their contribution to the sustainability of the global economy. As such, World Consumer Day is an important opportunity to reflect on the impact we have as consumers and to look at ways to celebrate our role responsibly.

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According to a recent report by Raydiant, 60.3% of customers abandon a business due to a bad experience. With the potential for high ROI and happier customers, why wouldn’t your company want to pay more attention to what your customers are saying and stand out?

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The end of the year is often associated with increased spending and consumption in retail, especially during the holiday gift-giving season. Find out how a very special segment is preparing for this festive time! BARE shares an article on consumption this holiday season.

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The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.

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We are getting closer to this celebration that year after year motivates more people to go out and enjoy diverse activities. BARE shares an article on consumer predictions for this festivity.

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The evolution of technology has left major changes permeating business models and consumer habits in the aftermath of the pandemic. One of the most obvious is the shift to digital. BARE shares an article from El Telégrafo on the omnichannel experience.

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BARE International recently completed a survey that proves face-to-face service is still vital for vehicle or clothing purchases. The surprise results, however, was within the financial sector, which went through a strong digital transformation.

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‘With an unprecedented amount of time spent in their domestic spaces, Americans also began shopping to redecorate them.’ BARE shares an article by Elizabeth Fazzare for Forbes with data on rising home and design shopping trends.

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