Entries by Kristen

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WORLD CONSUMER DAY: CELEBRATING OUR ROLE IN THE GLOBAL MARKETPLACE

On 15 March each year, World Consumer Day celebrates the power of the consumer and their role in the global marketplace. Established by the United Nations in 1983, World Consumer Day recognizes the importance of consumer rights and highlights their contribution to the economy. This day calls for increased public awareness of the rights and […]

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3 WAYS TO ANALYZE THE CUSTOMER EXPERIENCE

According to a recent report by Raydiant, 60.3% of customers abandon a business due to a bad experience. With the potential for high ROI and happier customers, why wouldn’t your company want to pay more attention to what your customers are saying and stand out?

HALLOWEEN 2022: CONSUMER SPEND UP THIS YEAR

We are getting closer to this celebration that year after year motivates more people to go out and enjoy diverse activities. BARE shares an article on consumer predictions for this festivity.

HOTEL CUSTOMER SERVICE IN THE COVID-19 ERA

There’s no doubting that COVID-19 has changed customer service forever. BARE shares an excerpt from SiteMinder on the points to take into account to meet guest expectations and achieve full customer satisfaction.

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TOP 5 REASONS WHY GOOD MANUFACTURING PRACTICES ARE VITAL IN THE FOOD INDUSTRY

Good Manufacturing Practices, commonly known as GMP, maintain the integrity of the final products. They ensure that the highest standards are met while carrying out sound operations.  These practices are just as important in the food industry as in the manufacturing industry. Especially with the rise of consumer awareness and food safety issues, consumers expect businesses to take […]

HOW TO BOOST CUSTOMER EXPERIENCE IN 2022

The evolution of technology has left major changes permeating business models and consumer habits in the aftermath of the pandemic. One of the most obvious is the shift to digital. BARE shares an article from El Telégrafo on the omnichannel experience.