If you could be any animal in the world, what animal would you be and why?
“I’d be a bird, to be able to fly”, that was Sylvain’s answer, one of our evaluators and the first person that BARE has ever sponsored.
But he is not the typical person that you might see in a 9 to 5 job; he’s a photographer, a traveler, and motocross rider in his free time. Read more
MEJORAR EL SERVICIO AL CLIENTE EN LA INDUSTRIA DE AEROLÍNEAS
Los aviones han recorrido un largo camino desde que los hermanos Wright volaron por primera vez en Kitty Hawk. Sin embargo, a pesar de las ventajas de los viajes aéreos, el servicio al cliente es una de las áreas donde las aerolíneas dañan rápidamente su reputación. Read more
IMPROVING CUSTOMER EXPERIENCE IN THE AIRLINE INDUSTRY
Since the Wright brothers first flew Kitty Hawk in 1903, airplanes have come a long way. However, despite the many advantages of air travel, customer service is one of the few things airlines are rapidly tarnishing their reputation over. Read more
WHAT’S THE SECRET? MYSTERY SHOPPING EXPLAINED.
Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line. Read more
HOW TO CREATE A GREAT CUSTOMER EXPERIENCE STRATEGY
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy. Read more
Interview with our star evaluator: Sylvain Vincent
If you could be any animal in the world, what animal would you be and why?
“I’d be a bird, to be able to fly”, that was Sylvain’s answer, one of our evaluators and the first person that BARE has ever sponsored.
But he is not the typical person that you might see in a 9 to 5 job; he’s a photographer, a traveler, and motocross rider in his free time. Read more
BENCHMARKING: Establishing the basis for Competition
When Marketing and Customer Services produces satisfied clients, business booms. Having the possibility of analyzing customer experience and preferences in regard to specific criteria, within your company and your competitors as well, can act as the catalyst for motivating an enterprise to reach increasing levels of performance.
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With today’s competition, customer dissatisfied, lost customer
#Who is who We continue with the section in which our EVALUATORS are the protagonists. Meet your peers, learn from them, feel part of this great team.Our fourth protagonist is César V.B. From Lima Peru.
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Making mysterious evaluations changes the sense of purchase and makes us very demanding
#Who is who We continue with the section in which our EVALUATORS are the protagonists. Meet your peers, learn from them, feel part of this great team. Read more
It’s a fun job … What more can I ask for?
We inaugurate a new section in which our EVALUATORS are the protagonists. Meet your peers, learn from them, feel part of this great team.
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4 Rules to Teach You to Drive a Car
I’m sure everyone remembers the first time they sat in front of a steering wheel, started the engine, and made their first “steps” with the car … It may have been easy or really difficult to learn to drive:
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