5 WAYS TO CELEBRATE YOUR CUSTOMERS AND EMPLOYEES ON CUSTOMER SERVICE WEEK.
BARE SHARES: FOCUSING ON CUSTOMER EXPERIENCE IS NO LONGER OPTIONAL
TELL US WHAT #IMACUSTOMER MEANS TO YOU FOR A CHANCE TO WIN!
FOUR WAYS AI IMPROVES THE CUSTOMER EXPERIENCE IN RETAIL
THE TRUE VALUE OF CUSTOMER EXPERIENCE RESEARCH
5 WAYS TO CELEBRATE YOUR CUSTOMERS AND EMPLOYEES ON CUSTOMER SERVICE WEEK.
Fresh off the back of CX Day, Customer Service Week starts next week! Here’s BARE’s top 5 ways you can celebrate with your employees and consumers. Read more
BARE SHARES: FOCUSING ON CUSTOMER EXPERIENCE IS NO LONGER OPTIONAL
Ready or not, the customer experience (CX) game is on. No matter what size or industry you may play in, you are now competing based on the experience you provide to your customers. Read more
TELL US WHAT #IMACUSTOMER MEANS TO YOU FOR A CHANCE TO WIN!
CX Day is October 1st!
How are you celebrating Customer Experience Day? Enter our sweepstakes and you could win $100!
‘CX Day celebrates the professionals and companies that make great customer experiences happen. It’s an opportunity to recognize great customer work, discover professional development opportunities, and strengthen professional networks. Join us!’ Read more
FOUR WAYS AI IMPROVES THE CUSTOMER EXPERIENCE IN RETAIL
Even in times where traditional brick and mortar shops are facing increasing competition from online shops, the real-world shopping experience is still relevant. Artificial intelligence (AI) is now being used to chart a customer experience journey that fits the demanding expectations of retail consumers.
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THE TRUE VALUE OF CUSTOMER EXPERIENCE RESEARCH
The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.
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MEJORAR EL SERVICIO AL CLIENTE EN LA INDUSTRIA DE AEROLÍNEAS
Los aviones han recorrido un largo camino desde que los hermanos Wright volaron por primera vez en Kitty Hawk. Sin embargo, a pesar de las ventajas de los viajes aéreos, el servicio al cliente es una de las áreas donde las aerolíneas dañan rápidamente su reputación. Read more
WHAT’S THE SECRET? MYSTERY SHOPPING EXPLAINED.
Is your organization meeting its customer service objectives? No matter the industry you’re in, successful businesses need the right tools to operate properly. BARE International’s mystery evaluators provide an unbiased perspective of how well an organization is truly performing on the front line. Read more
HOW TO CREATE A GREAT CUSTOMER EXPERIENCE STRATEGY
Ever wondered what you can do to improve your customers’ experience with your brand? Now is the time to create a customer experience (CX) strategy. Read more
Interview with our star evaluator: Sylvain Vincent
If you could be any animal in the world, what animal would you be and why?
“I’d be a bird, to be able to fly”, that was Sylvain’s answer, one of our evaluators and the first person that BARE has ever sponsored.
But he is not the typical person that you might see in a 9 to 5 job; he’s a photographer, a traveler, and motocross rider in his free time. Read more
BENCHMARKING: Establishing the basis for Competition
When Marketing and Customer Services produces satisfied clients, business booms. Having the possibility of analyzing customer experience and preferences in regard to specific criteria, within your company and your competitors as well, can act as the catalyst for motivating an enterprise to reach increasing levels of performance.
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