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Customer Expereince Research

The race to own customer experience is on! Customer experience research (CXR) is the process of collecting data regarding the experience customers have with a company. As straightforward as it may sound, CXR is a complex equation that goes as deep as the data will allow.

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Halloween 2022: Consumer Spend Up This Year

We are getting closer to this celebration that year after year motivates more people to go out and enjoy diverse activities. BARE shares an article on consumer predictions for this festivity.

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Hotel Customer Service in the COVID-19 Era

There’s no doubting that COVID-19 has changed customer service forever. BARE shares an excerpt from SiteMinder on the points to take into account to meet guest expectations and achieve full customer satisfaction.

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Audits in the Food Industry

Good Manufacturing Practices, commonly known as GMP, maintain the integrity of the final products. They ensure that the highest standards are met while carrying out sound operations. 

These practices are just as important in the food industry as in the manufacturing industry. Especially with the rise of consumer awareness and food safety issues, consumers expect businesses to take responsibility for conforming to all food safety, quality, and consumer attribute requirements. 

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How to boost Customer Experience in 2022

The evolution of technology has left major changes permeating business models and consumer habits in the aftermath of the pandemic. One of the most obvious is the shift to digital. BARE shares an article from El Telégrafo on the omnichannel experience.

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HP Selects BARE International as Global Customer Experience Research Partner

BARE International is honored to be awarded the customer experience program to support HP’s mission to earn customer respect and loyalty by consistently providing the highest quality and value.

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BREAST CANCER AWARENESS MONTH - BARE International

In the month of October, many people are excited about the spring season and the upcoming holidays. With the resurgence of colors that bloom at this time, we can also find the shades of pink to symbolize Breast Cancer Awareness Month (BCAM) and is that throughout this month, the annual campaign seeks to raise awareness of breast cancer, supporting those who have been affected around the world.

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CX is Team Sport: Meet the Resource Management Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Resource Management team here at BARE International! The key role of our Resource Management (RM) team is to support the Operations team in ensuring the infield projects are fulfilled, providing support and communication to the independent contractors that make up the BARE International field force. Read on to see what a typical day looks like!

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CX is Team Sport: Meet the Resource Management Department

For CX Day 2021, we are celebrating the impact customer experience professionals make while working as a team. We interviewed several of our BARE colleagues from all the departments that make up the BARE International Team. Peek into ‘a day in the life of…’ several departments, who work together to provide customer experience data and reports to our client partners across the globe.

Today’s series highlights members from our Data Quality team here at BARE International! The key role of our DQ team is to ensure the program results and data is quality checked for completion and accuracy based on program parameters as defined by our clients and their needs. Read on to see what a typical day looks like!

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This post is also available in: Spanish